Brecknock Dental – Modern IT Support for a Multi-Site Dental Practice
Delivering secure, reliable IT systems to support patient care, administrative efficiency and operational growth across multiple dental practices.
Client Overview
Brecknock Dental is a rapidly growing UK dental group known for its patient-focused care and modern treatment facilities.
With expansion into multiple practices and increased digital administration (including imaging, patient management software and cloud tools), the business required secure, dependable IT infrastructure that could support daily operations and clinical workflows without disruption.
The Challenge
Outdated hardware causing slow system performance
Frequent issues with imaging software and clinical workstations
Limited visibility into the IT estate across multiple practice locations
No unified approach to cybersecurity or device management
Reactive support model leading to delays and repeat issues
Need for a scalable IT foundation to support future growth
Our Solution
- Replacement of legacy hardware across all sites
- Secure cloud-based backup and data protection aligned with dental compliance
- Deployment of advanced antivirus and endpoint controls
- Standardised security configuration across the group
- Improved network performance for clinical imaging systems
- Stable connectivity between practices and cloud platforms
- Enhanced WiFi coverage for staff devices and front-desk operations
- Modern VoIP telephony with improved call routing and service quality
- Centralised management of user accounts, practice devices and software
- Standardised imaging workstation builds for reliability
- Streamlined onboarding and staff access control
- Regular maintenance schedule implemented to minimise downtime
- 24/7 remote monitoring and alerting
- Fast-response helpdesk for clinical and administrative teams
- Proactive issue resolution before systems impact patient care
- Ongoing cybersecurity improvements and patch management
We support multi-site organisations with Managed IT Support, Cybersecurity Protection and Connectivity & Telephony.
Business Impact
Significant reduction in IT-related disruptions during clinic hours
Faster and more reliable performance of imaging and practice management systems
Consistent IT experience across all practice locations
Stronger cybersecurity posture protecting patient data
Scalable IT foundation ready for continued expansion
Client Testimonial
